Withdrawal notice

This English version is a convenience translation. Only the German version is binding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you other than the carrier, take possession of the goods.

To exercise your right of withdrawal, you must inform us (Alvaro Hernandez, zauberlabs, Anton-Wilhelm-Amo-Straße 50, 10117 Berlin, Deutschland, phone: +49 151 67067 413, e-mail: hello@zauberlabs.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online at https://www.zauberlabs.de/en/vertrag-widerrufen ("Vertrag widerrufen"). If you use this online function, we will send you, without delay and on a durable medium (e.g. by e-mail), a confirmation of receipt stating the content of your withdrawal and the date and time it was received.

To meet the withdrawal deadline, it is enough that you send your notice of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will refund all payments received from you, including the costs of delivery (except for any extra costs resulting from your choice of a type of delivery other than the cheapest standard delivery we offer), without undue delay and in any event no later than fourteen days from the day on which we are informed of your withdrawal from this contract. We will make the refund using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in any event, you will not be charged any fees for the refund. We may withhold the refund until we have received the goods back or until you have supplied proof of having sent them back, whichever is earlier.

You must send back or hand over the goods to us (Alvaro Hernandez, zauberlabs, Anton-Wilhelm-Amo-Straße 50, 10117 Berlin, Deutschland) without undue delay and in any event no later than fourteen days from the day on which you tell us of your withdrawal from this contract. The deadline is met if you send the goods back before the period of fourteen days has expired.

You bear the direct cost of returning the goods.

You are only liable for any loss in value of the goods if that loss results from handling them in a way that was not necessary to establish their nature, characteristics and functioning.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

• – To Alvaro Hernandez, zauberlabs, Anton-Wilhelm-Amo-Straße 50, 10117 Berlin, Deutschland, e-mail: hello@zauberlabs.de:
• – I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• – Ordered on (*)/received on (*)
• – Name of consumer(s)
• – Address of consumer(s)
• – Signature of consumer(s) (only if this form is notified on paper)
• – Date

(*) Delete as appropriate.